Diploma In Tourism & Hospitality Management

Key learning outcomes in the programme are:
Understand the dynamic nature and importance of the hospitality industry. Develop sound understanding of front office operations. Gain better understanding of front office, food and beverage operations. Application skills and knowledge to use Property Management System, a system that is designed to meet the varied requirements of the hotel industry. Application skills and knowledge to use with a Global Distribution Systems that is used by airlines and travel agencies globally. Understanding of key human resource management functions. Develop professional skills in the provision of quality customer service.